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Questions and Answers  

Here you’ll find all the answers to the important questions you may have regarding Hazard Ops.

General

What is Hazard Ops?

Hazard Ops is a brutal third-person person action shooter for PC, with both co-operative and competitive game modes. You can learn more aboutt he various game modes here: http://www.hazardops.com/hq/game/modes

Where can I download Hazard Ops?

The game client is available at http://www.hazardops.com/download

I have found a bug, where can I report this?

You can report any issues you find on our Subreddit.

What languages will the game support?

Hazard Ops will support English, French, and German languages.

Is there any age restriction for playing Hazard Ops?

The game has been rated as suitable for players from 16 years and older by USK.

I need help. How can I contact you?

Head over to http://support.infernum.com and log in with your registered account. Choose Hazard Ops as your game and a category which your enquiry is about to ensure a speedy response within 48 hours.

I forgot my password. How can I change my password?

Please check your account settings on the Hazard Ops website and click the "Reset password" link.

Gameplay

What is the ‘Shooting Range’ for?

The Shooting Range lets you exchange your hard-earned bullets for all sorts of cool bonuses, even rare items which cannot be obtained anywhere else!

Are there any Guilds in the game?

The game features a "Clan" system, which is very similar to a guild system.

Will there be any leaderboards for Hazard Ops?

Hazard Ops provides leaderboards for ranked play which you can join either solo or with friends in both Versus and Co-op modes. They use a matchmaking system looking to match you with players of similar skill level.

Can I create my own server?

No, all servers will be provided by Infernum. You will however be able to create your own rooms and limit access to them, as well as set up the map cycle and other map properties.

Technical

How can I optimize my system to play Hazard Ops?

We advise to first ensure that your system meets the minimum requirements; these can be located within this FAQ. Secondly, ensure that your graphic drivers are up to date. 

 

For Nvidia Cards: http://www.nvidia.com/Download/Scan.aspx?lang=en 

 

For AMD Cards: http://support.amd.com/en-us/download/auto-detect-tool 

 

Ensure that you have the latest DirectX on your machine: http://www.microsoft.com/en-us/download/details.aspx?id=35 

 

If you continue to experience issues, it may be that more powerful hardware is required to run Hazard Ops.

What are the system requirements for Hazard Ops?

Minimum
CPU: Pentium 4 2.0GHz
Memory: 2GB RAM
Hard Drive: 10 GB
Graphics: 7600GT or better (must support Shader Model 3.0)
OS: Vista or Windows 7 

 

Recommended
CPU: Intel Core 2 Duo, Core 2 Quad, i7 or AMD equivalent
Memory: 2GB+ RAM
Hard Drive: 20 GB
Graphics: 9800GT, GT240 (4800 series, HD5600 series) or AMD equivalent
OS: 64-bit Windows 7/Windows 8

Can I migrate my account from Publisher X cause I’ve been playing on their servers so far and don’t want to lose my stuff/achievements?

Every publisher has their own infrastructure which is independent and thus incompatible with each other, so you will have to create a new account and earn the achievements again.

Does my graphics card have to support PhysX by Nvidia?

No, it doesn't have to. However, Shader model 3.0 is required for running the game engine, which excludes some of the cards of the same graphics card family on the minimum specifications side.